PAYMENT TERMS

Credit Card
You may use Visa, MasterCard, or American Express.

Check, Money Order, Certified Check
If paying by check, money order or certified check please make sure to include a copy of your online order by clicking the 'Pay by Check' button from our payment screen. Please make checks payable to EasyKeys.com and mail to our PO BOX, NOT our physical address.

  EasyKeys.com
  Attn: Order Processing
  PO BOX 411248
  Charlotte, NC 28241

Purchase Order
If you would like to pay by Purchase Order you will need to meet our monthly purchase requirement as well as fill out a short credit application and wait for approval. Follow the 3 step process below.

1. Register Online - www.EasyKeys.com/register

2. Download and FAX [704.714.7400]/Email [cprice@easykeys.com] the credit application back to EasyKeys.com - EasyKeys.com Credit Application

3. An EasyKeys.com Account Executive will notify you via email or phone that your account has been approved and is ready to use.

This 3 step process typically only takes 1 to 2 business day!

Pricing per Lock Number

KEYS: First Cut: $9.95,  Duplicates: $6.95

LOCK CORES: $9.95

PULL KEYS: $9.95

* Lock cores and keys are sold separately.

* We do like to show our appreciation to our loyal customers in the form of loyalty discounts! Discounts are offered depending on the frequency or size of the orders. Please call Account Support toll-free 877.839.5390 to discuss discounting options.

* Some keys are special order which result in higher costs and longer lead-times. You can see a list of special order keys by viewing the "reference guide" page.

Availability

LOCK CORES: Although we carry several cores in stock for same day shipping, lead times can take up to 2 weeks depending on the manufacturer and series.

If you place your order before 1pm EST, your keys will be shipped out the same business day. If you place your order after 1pm EST it will go out the next available business day. Business days are Monday thru Friday. If for some reason there are any delays in delivering your order, we'll be sure to contact you.

Shipping & Delivery LEAD-TimES

SHIPPING OPTIONS - UNITED STATES:

- USPS Standard Mail - 2 to 9 days - FREE [Non-Traceable]

- USPS Priority Mail - 2 to 3 business days - $4.95 [Traceable]

- FedEx 2Day® - 4:30pm in 2 business days - $7.95 [Traceable]

- FedEx Standard Overnight® - 3:00pm the next business day - $8.95 [Traceable]

- FedEx Priority Overnight® - 10:30am the next business day - $9.95 [Traceable]

* Orders of $75 or more receive FREE FedEx Standard Overnight shipping! [U.S. Orders Only]

SHIPPING OPTIONS - INTERNATIONAL:

- USPS International Priority - 6 to 10 days - $19.95 [Traceable]

- FedEx International Priority® - 12:00pm the next business day - $29.95 [Traceable]

* International Orders: Bill duties/taxes/fees to recipient

Sales Tax Policy
In compliance with government tax laws, EasyKeys.com will charge a 7.25% sales tax for orders shipped to North Carolina. We automatically compute and add sales tax to these orders.

Return Policy
All of our keys are cut using the latest key cutting machinery and computer software. If you have submitted the correct lock number along with the furniture or lock manufacturer name we are VERY confident your keys WILL work! If for some reason your key does NOT work, please call our Customer Service team toll free at 1.877.839.5397.

Authorization
I authorize EasyKeys.com to make keys for the office furniture/lock numbers stated on my order and I am authorized to grant permission for such.

Privacy
This privacy statement covers the site www.EasyKeys.com. Because we want to demonstrate our commitment to our users' privacy, we would like to disclose our information practices.

Information We Collect from this Web Site and Its Uses
When you visit our web site, some information such as your internet address, Internet Service Provider, operating system, the site from which you linked, and the time and date of your visit and purchases may be collected automatically as part of the software operation of the site. This information is not linked to personally identifiable information. We use this information to compile aggregate statistics about the total number of daily visitors to our site, the pages most frequently visited, and how long people stay at each page. This allows us to understand our customers' needs and to develop services to serve those needs.
We also may collect personal information, which you provide us when you: register with us; place an order; contact us through our Contact Us page. This personal information includes your phone number, postal address, credit card information, ship to addresses, other email addresses, and other information you may choose to provide.

How We Store and Protect Your Personal Information
EasyKeys.com does not sell, rent, share, or disclose information that identifies you personally to any other organization. We give vendors, suppliers, and others involved in the electronic commerce distribution chain only the information they need to provide you the products or services you order, such as shipping and/or billing address, email addresses, telephone number and product orders. We require them to keep your information confidential and not use it for other purposes.

EasyKeys.com has put into place security measures to protect personal information you have provided to us online from loss, misuse or alteration while it is under our control. We protect your information through a combination of technical, contractual, administrative and physical measures to protect against unauthorized access.

When you enter personal or sensitive information, that information is encrypted using the latest security software, SSL. SSL (Secure Socket Layer) encrypts all information entered on our site before it is sent over the internet. Encryption is the process of taking the characters you enter at your computer keyboard and scrambling them into bits of code before transmission. The bits are securely transmitted over the internet to be deciphered when received by EasyKeys.com. To anyone else, the information would be unreadable.

In addition to SSL encryption, we also protect your information off-line. Your information is restricted and only those who need this information (e.g., to process your order) are granted access. EasyKeys.com regularly reviews its web security and privacy practices to protect your information. Employees are kept up-to-date on these security and privacy policies.

Questions or Concerns
If you have any questions about this statement, the security practices of this site, or your dealings through the EasyKeys.com site, please contact us toll free at 1.877.839.5397.